FAQs

Frequently Asked Questions

In this section you will find just some of the questions frequently asked by clients and prospective customers about our services. Please feel welcome to contact us. Our friendly administrative staff is anxious to promptly answer all of your questions.


Q: What kind of services does Cleaning Services provide?

A: The domestic cleaners we refer provide regular on-going maid services as well as help with one-time chores such as spring cleaning, deep cleaning, and deck and patio cleanup. If you’re hosting a party they can help you with serving and pre/post party cleanup. They can also help you with packing and clean-up during a move.


Q: How frequently will my home be cleaned?

A: Many clients use the service weekly. Others prefer bi-weekly or monthly service. Cleaners are happy to tailor a plan to meet your own unique needs.


Q: Do I need to do anything before my cleaning crew arrives?

A: Since your cleaning crew will not know where your personal items (clothing, toys, etc.) belong they may ask that you pick them up before your cleaning crew arrives. That’s it!


Q: Do I need to be at home while my house is being cleaned?

A: Many clients are not at home when their house is cleaned. Our office staff will work with you to determine the best way to ensure your crew has access to your home.


Q: What happens if I need to reschedule my service?

A: Simply call our office 48 hours in advance and we’ll reschedule at a time that is convenient for you.


Q: How many people will be cleaning my home?

A: Most cleaning teams that we refer consist of 2-3 people enabling them to work efficiently in order to minimize any interruption to your schedule and activities.


Q: Do I need to sign a contract?

A: No complicated contracts. You simply choose what service you need and decide how often you want it. Many clients prefer the same cleaners each visit and we’re happy to arrange that.


Q: What do I need to do if my cleaning team missed an area?

A: Just call our office within 24 hours and your cleaning crew will address the issue promptly.


Q: Do the domestic cleaners referred by your agency provide their own equipment and supplies?

A: They’re flexible! They can use special supplies that you provide. They are also happy to provide the equipment and supplies to do the job right.


Q: Who does Cleaning Services Agency refer to clean my home?

A: All domestic cleaners referred by Cleaning Services Agencyhave prior cleaning industry experience, references and have passed a background check.


Q: How do I pay for my cleaning service?

A: Choose a method that is simple and hassle-free. Most clients simply leave a check for their cleaning crew. We also accept VISA, Mastercard, Discover and American Express

Providing Affordable House Cleaning Referrals to Southern California for 3 decades

LOS ANGELES COUNTY

Belmont Shore, Hermosa Beach, Lakewood, Long Beach, Manhattan Beach, Palos Verdes, Redondo Beach, San Pedro, Torrance

ORANGE COUNTY

Buena Park, Cerritos, Costa Mesa, Cypress, Fountain Valley, Garden Grove, West Garden Grove, Huntington Beach, La Palma, Los Alamitos, Rossmoor, Seal Beach, Sunset Beach and Westminster